Lessons In Subprime Selling Dec 1, 2007 12:00 PM, Ward's Dealer Business, By Tim Shea Steve's dealership happens to be one of the franchises that have struggled in recent years. So Steve decided to supplement his bottom line by proactively
A Rundown of F&I Technology Nov 1, 2007 12:00 PM, Ward's Dealer Business, By Bryan Dorfler The fundamental goals and requirements of a dealership's finance and insurance department have not changed, but the tools available to help achieve profit,
Subprime Minus the Stigma Oct 1, 2007 12:00 PM, Ward's Dealer Business, By Tim Shea As we speak to dealers, read local newspapers and watch TV at home and on the road, we see many ad strategies trying to solicit the subprime customer.
Helping Jimmy Get It Right Sep 1, 2007 12:00 PM, Ward's Dealer Business, By Tim Shea Leads were going into the dealership's customer-relationship management system, but they were only occasionally looked at. Special-finance manager Jimmy
Yo-Yo Deal? I Don't Think So Aug 1, 2007 12:00 PM, Ward's Dealer Business, By Thomas B. Hudson If you listen to the true believers at the National Consumer Law Center (the folks that provide legal support for consumer advocates and plaintiffs' lawyers), they will tell you that dealers regularly write retail installment contracts with customers, knowing they won't be able to sell the contracts to financing sources.
Features
We've Had Some Problems Dec 1, 2007 12:00 PM, Ward's Dealer Business, By Steve Finlay Ford Motor Credit Co. is replacing several branch offices with fewer service centers, and it's been rough. We've had some problems, acknowledges Todd
Sonic Unloads Its Buy Here, Pay Here Unit for $33 Million Dec 1, 2007 12:00 PM, Ward's Dealer Business, By Mac Gordon Sonic Automotive, the only dealership chain with its own captive lender, has taken itself out of the business by selling Cornerstone Acceptance Corp for
Captive Firms Buying Deeper Dec 1, 2007 12:00 PM, Ward's Dealer Business, By Steve Finlay David Jones used to warn customers that if they failed to make their car payments, they'd no longer get credit. That's not true today, says Jones, vice
Red-Flag Rules Worry Dealers Dec 1, 2007 12:00 PM, Ward's Dealer Business, By Steve Finlay Auto dealers want to fight identity fraud as much as any upstanding citizen, but they're reluctant to become quasi-investigators for the federal government.
Right Products to Right People Nov 1, 2007 12:00 PM, Ward's Dealer Business, By Steve Finlay Las Vegas Finance and insurance managers who sell the right products to the right people will see customer satisfaction index scores rise, says David
