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BMW Thailand to No Longer Service Gray-Market Vehicles 
Feb 8, 2010 9:07 AM, WardsAuto.com, By Alan Harman
The auto maker’s decision is part of a new global warranty and services policy, in which BMW warranties only will be valid in the vehicle’s country of origin.
Dealership Reductions Set Record 
Feb 4, 2010 8:00 AM, WardsAuto.com, By Steve Finlay
Not all markets experienced declines. Some even saw a net increase in dealerships, however slight.
Toyota ‘Truly Sorry;’ Production to Restart Next Week 
Feb 1, 2010 2:29 PM, WardsAuto.com, By Christie Schweinsberg
Toyota says the pedal fixes being rolled out at dealers this week should stop instances of unintended acceleration.
New York Touts Auto Heritage 
Feb 1, 2010 8:30 AM, WardsAuto.com, By Steve Finlay
An upcoming museum exhibit highlights the role the city has played in the ongoing relationship between America and the automobile.
Fisker Duals With Luxury Dealers  
Jan 29, 2010 12:39 PM, WardsAuto.com, By Steve Finlay
The most Fisker dealerships, eight, will be in California, followed by five in Texas and three in Florida.
AutoNation Still Selling, But Not Delivering, Implicated Toyotas 
Jan 28, 2010 4:07 PM, WardsAuto.com, By James M. Amend
Mega-dealer CEO Mike Jackson says his customers never made him aware of either sticky pedals or bad floor mats. “We learned in real time.”
‘Cash for Clunkers’ Office Still Active in Pursuing Fraud 
Jan 28, 2010 11:04 AM, WardsAuto.com, By James M. Amend
Some observers say the resulting uptick in vehicle sales spurred recent production increases and provided a kick-start to the economy, but others claim it cost more to administer than it was worth.
Muller Key to Saab’s Survival 
Jan 26, 2010 4:55 PM, WardsAuto.com, By Eric Mayne
The deal calls for Russian magnate Vladimir Antonov to retire from Spyker’s supervisory board.
Saab Wind-Down Suspended in Wake of Spyker Sale Agreement 
Jan 26, 2010 1:56 PM, WardsAuto.com, By Ward’s Staff
The Swedish government is reviewing the transaction and a related request to guarantee a loan to Saab from the European Investment Bank.
Now For Dealer Arbitration Hearings  
Jan 26, 2010 8:00 AM, WardsAuto.com, By Steve Finlay
Isn’t it wise to establish some sort of review process? Was an act of Congress needed to do what seems so obvious?
Mercedes Dealerships Get Updated Appearance 
Jan 26, 2010 8:00 AM, WardsAuto.com, By Steve Finlay
“The Auto Haus dealerships are similar to our big factory stores in Germany,” says Mercedes spokesman Rob Moran.
Mitsubishi Looking to Return to 100,000 Annual Sales in U.S. 
Jan 25, 2010 9:00 AM, WardsAuto.com, By Christie Schweinsberg
The auto maker is focusing on building retail sales, which executives know is not easy for a low-profile brand that has found itself at death’s door more than once in recent years.
’11 Buick Regal Pricing Value-Oriented 
Jan 21, 2010 11:55 AM, Ward's AutoWorld, By James M. Amend
The Regal arrives at U.S. dealers in second-quarter 2010 from GM’s Russelsheim, Germany, assembly plant.
What Dealers Should Do When IRS Visits  
Jan 21, 2010 8:00 AM, WardsAuto.com, By Steve Finlay
“Don’t panic, don’t argue, don’t agree,” says compliance consultant Ronnie McKee.
PSA Takes Over Brand Distribution in Ukraine 
Jan 19, 2010 3:46 PM, WardsAuto.com, By Peter Homola
The French auto maker plans to start its own company, Peugeot Citroen Ukraina, in the capital city of Kiev this month and begin import activities in April.
Nissan Sees Momentum Returning to U.S. Light-Truck Market 
Jan 15, 2010 8:00 AM, WardsAuto.com, By David E. Zoia
Strong December showings for the Frontier pickup and Pathfinder SUV surprised Nissan, but it now expects demand to continue to creep upward in 2010.
Chat Becomes ‘Critical’ to Dealerships 
Jan 14, 2010 1:05 PM, WardsAuto.com, By Steve Finlay
Online chat skills include being available, responding quickly in your own words, building excitement and answering questions.
Death of Dealerships Greatly Exaggerated 
Jan 14, 2010 12:37 PM, WardsAuto.com, By Steve Finlay
For all its benefits, the Internet is far from putting dealerships on the endangered-species list.
Consumers Take Longer to Car Shop 
Jan 14, 2010 11:33 AM, WardsAuto.com, By Steve Finlay
Because of the longer buying cycle, customers are better armed with information when they arrive at dealerships.
Future Bright for Surviving Dealers  
Jan 13, 2010 11:00 AM, WardsAuto.com, By Steve Finlay
With leaner operations and less competition, surviving dealers are positioned to enjoy more stability and higher profits, even though they may sell fewer cars than before.

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