GM Confident in Regal Powertrains Mar 16, 2010 10:13 AM, WardsAuto.com, By Eric Mayne GM dealers aren’t shy about expressing their opinions, “and not one of them said we need a V-6,” says Buick Marketing Manager Craig Bierley.
Chinese Auto Makers Pick Characters as U.S. Reps Mar 4, 2010 12:28 PM, WardsAuto.com, By Jim Leman Who are these American front men? We know their names. Maybe the more appropriate question is: Why these particular guys?
Treat Internet Car Buyers Guilty Until Proven Innocent Mar 4, 2010 11:22 AM, WardsAuto.com, By Steve Finlay Online and any other “buyer-not-present” transactions pose the biggest risk of identity theft to dealerships.
Volume of Dealer Appeals Surprises Arbitration Group Mar 3, 2010 8:00 AM, WardsAuto.com, By Lillie Guyer A tall order is that all cases must be completed by June 14, six months from when the law was signed by President Obama.
Recovering Dealers Rely on Info Tech Mar 2, 2010 8:00 AM, WardsAuto.com, By Ralph Kisiel Dealers are beginning to recognize the marketing and relationship-building opportunities in sites such as Facebook, Twitter, Digg, Ning and MySpace.
Infiniti Unconcerned New M Too High-Tech Feb 26, 2010 3:07 PM, WardsAuto.com, By Christie Schweinsberg Nissan’s luxury brand will educate dealers on the M’s plentiful technology via PowerPoint presentations, rather than wait for cars to be available, and will include in-depth tutorials on its website and in its ads.
Brazilian Production, Exports Climb in January Feb 26, 2010 9:15 AM, WardsAuto.com, By Sol Biderman Production of 213,300 vehicles represented a 31.6% increase from like-2009, but was down 3.7% from December.
Internet Leads Increase Dramatically Feb 24, 2010 1:52 PM, WardsAuto.com, By Steve Finlay A current industry debate centers on whether it is wise for dealerships to maintain designated Internet departments or have the entire sales staff take e-leads.
Bobbled Phone Calls Hurt Dealership Business Feb 24, 2010 12:28 PM, WardsAuto.com, By Steve Finlay Dealership misuse of the phone ranges from not answering it promptly to putting callers on hold too long, to misdirecting calls, to lousy conversational skills.
Tighter Subprime Lending Stymies Auto Sales Feb 24, 2010 8:00 AM, WardsAuto.com, By Steve Finlay “We’re not seeing enough of anyone, but especially subprime customers,” says dealer Ed Tonkin, the 2010 chairman of the National Automobile Dealers Assn.
What’s After ‘Automageddon’? Feb 23, 2010 12:56 PM, WardsAuto.com, By Steve Finlay “We’re seeing a lot of good signs this year,” says NADA Chief Economist Paul Taylor. “A lot of people are candidates to buy new cars.”
Team of Arbitration Panels Set to Hear Dealer Appeals Feb 22, 2010 12:54 PM, WardsAuto.com, By Lillie Guyer Ohio, Illinois, Michigan, Florida and Pennsylvania are most heavily represented by dealers seeking arbitration.
Toyota to Replace Pedals on Case-by-Case Basis Feb 19, 2010 3:39 PM, WardsAuto.com, By Christie Schweinsberg Toyota owners posting on Internet forums express a strong preference for a replacement pedal, citing a lack of confidence in the fix.
How to Get Inventory Right Feb 19, 2010 8:00 AM, WardsAuto.com, By James M. Flammang Inventory is dealers’ foremost concern, says Amanda Savage, director of Ove.com, an online auction firm.
NADA Gets Back to Normal Feb 16, 2010 11:11 AM, WardsAuto.com, By Steve Finlay Dealers have much to look forward to in 2010 as the auto industry rebounds after nearly tanking in 2009, says Ed Tonkin, who takes office as the new chairman of the national dealer group at its annual convention here.
Import Dealers to Tout U.S. Contributions Feb 16, 2010 11:06 AM, WardsAuto.com, By Steve Finlay New AIADA chairman vows to carry on the group’s core mission of fighting potential trade barriers that could hurt the import-car business in America.
GM Backs Off Dealer Reductions; Reinstates 660 Targeted Rooftops 
Technology Helps Auto Dealers, But Automated Loan OKs Lose Favor 
CKD Assembly Could Be Next for GM-Naza Partnership in Malaysia 
Treat Internet Car Buyers Guilty Until Proven Innocent 
Cadillac Re-Launches in Europe With Downsized Ambitions 
Team of Arbitration Panels Set to Hear Dealer Appeals 
