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GM Confident in Regal Powertrains 
Mar 16, 2010 10:13 AM, WardsAuto.com, By Eric Mayne
GM dealers aren’t shy about expressing their opinions, “and not one of them said we need a V-6,” says Buick Marketing Manager Craig Bierley.
GM Backs Off Dealer Reductions; Reinstates 660 Targeted Rooftops 
Mar 5, 2010 4:28 PM, WardsAuto.com, By James M. Amend
Responding to the outcry from dealers and local communities, Congress pushed GM to rethink the dealer cuts.
Technology Helps Auto Dealers, But Automated Loan OKs Lose Favor 
Mar 5, 2010 9:59 AM, WardsAuto.com, By Steve Finlay
Dealers who leverage modern technology in their F&I offices and elsewhere are deemed most likely to succeed.
CKD Assembly Could Be Next for GM-Naza Partnership in Malaysia 
Mar 5, 2010 8:00 AM, WardsAuto.com, By Alan Harman
The new partners plan to import the South Korean-built 1.8L Chevrolet Cruze into Malaysia by the second quarter of this year.
Chinese Auto Makers Pick Characters as U.S. Reps 
Mar 4, 2010 12:28 PM, WardsAuto.com, By Jim Leman
Who are these American front men? We know their names. Maybe the more appropriate question is: Why these particular guys?
Treat Internet Car Buyers Guilty Until Proven Innocent 
Mar 4, 2010 11:22 AM, WardsAuto.com, By Steve Finlay
Online and any other “buyer-not-present” transactions pose the biggest risk of identity theft to dealerships.
Volume of Dealer Appeals Surprises Arbitration Group 
Mar 3, 2010 8:00 AM, WardsAuto.com, By Lillie Guyer
A tall order is that all cases must be completed by June 14, six months from when the law was signed by President Obama.
Cadillac Re-Launches in Europe With Downsized Ambitions 
Mar 2, 2010 12:59 PM, WardsAuto.com, By William Diem
Cadillac will be happy to reach 3,000 units in Europe in two or three years, says the brand’s European chief.
Recovering Dealers Rely on Info Tech 
Mar 2, 2010 8:00 AM, WardsAuto.com, By Ralph Kisiel
Dealers are beginning to recognize the marketing and relationship-building opportunities in sites such as Facebook, Twitter, Digg, Ning and MySpace.
Infiniti Unconcerned New M Too High-Tech 
Feb 26, 2010 3:07 PM, WardsAuto.com, By Christie Schweinsberg
Nissan’s luxury brand will educate dealers on the M’s plentiful technology via PowerPoint presentations, rather than wait for cars to be available, and will include in-depth tutorials on its website and in its ads.
Brazilian Production, Exports Climb in January 
Feb 26, 2010 9:15 AM, WardsAuto.com, By Sol Biderman
Production of 213,300 vehicles represented a 31.6% increase from like-2009, but was down 3.7% from December.
Internet Leads Increase Dramatically  
Feb 24, 2010 1:52 PM, WardsAuto.com, By Steve Finlay
A current industry debate centers on whether it is wise for dealerships to maintain designated Internet departments or have the entire sales staff take e-leads.
Bobbled Phone Calls Hurt Dealership Business 
Feb 24, 2010 12:28 PM, WardsAuto.com, By Steve Finlay
Dealership misuse of the phone ranges from not answering it promptly to putting callers on hold too long, to misdirecting calls, to lousy conversational skills.
Tighter Subprime Lending Stymies Auto Sales  
Feb 24, 2010 8:00 AM, WardsAuto.com, By Steve Finlay
“We’re not seeing enough of anyone, but especially subprime customers,” says dealer Ed Tonkin, the 2010 chairman of the National Automobile Dealers Assn.
What’s After ‘Automageddon’? 
Feb 23, 2010 12:56 PM, WardsAuto.com, By Steve Finlay
“We’re seeing a lot of good signs this year,” says NADA Chief Economist Paul Taylor. “A lot of people are candidates to buy new cars.”
Team of Arbitration Panels Set to Hear Dealer Appeals 
Feb 22, 2010 12:54 PM, WardsAuto.com, By Lillie Guyer
Ohio, Illinois, Michigan, Florida and Pennsylvania are most heavily represented by dealers seeking arbitration.
Toyota to Replace Pedals on Case-by-Case Basis 
Feb 19, 2010 3:39 PM, WardsAuto.com, By Christie Schweinsberg
Toyota owners posting on Internet forums express a strong preference for a replacement pedal, citing a lack of confidence in the fix.
How to Get Inventory Right 
Feb 19, 2010 8:00 AM, WardsAuto.com, By James M. Flammang
Inventory is dealers’ foremost concern, says Amanda Savage, director of Ove.com, an online auction firm.
NADA Gets Back to Normal 
Feb 16, 2010 11:11 AM, WardsAuto.com, By Steve Finlay
Dealers have much to look forward to in 2010 as the auto industry rebounds after nearly tanking in 2009, says Ed Tonkin, who takes office as the new chairman of the national dealer group at its annual convention here.
Import Dealers to Tout U.S. Contributions  
Feb 16, 2010 11:06 AM, WardsAuto.com, By Steve Finlay
New AIADA chairman vows to carry on the group’s core mission of fighting potential trade barriers that could hurt the import-car business in America.

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