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Columns
Exempt But Not Forgotten 
Sep 1, 2010 12:00 PM, Ward's Dealer Business, By Michael Charapp
Franchised motor vehicle dealers are right to be proud of the work done to exempt themselves from the jurisdiction of the new Bureau of Consumer Financial
Taking On Employee Turnover 
Sep 1, 2010 12:00 PM, Ward's Dealer Business, By Tony Noland
I have facilitated hundreds of dealer and manager meetings during the past 20 years, and one subject has been included in all of those sessions: sales
Let's Give Dealers Some Credit 
Aug 1, 2010 12:00 PM, Ward's Dealer Business, By Tony Noland
A Los Angeles Times article last month said: Analysts note that the (automotive) manufacturers have undergone a massive restructuring over the last 18
Features
The Camera Never Blinks 
Aug 1, 2010 12:00 PM, Ward's Dealer Business, By Steve Finlay
DANA POINT, CA Perhaps the last thing a car salesman coming off a bad month wants to do is face a video camera and tell all about it. But capturing the
Four Winning Tips that Work 
Jan 1, 2009 12:00 PM, Ward's Dealer Business, By Bob Kamm
During economic contractions, smart dealers get as lean as possible in every department, yet still protect their ability to generate revenue. In sales,
3 Ideas For Transferring Assets 
Jan 1, 2009 12:00 PM, Ward's Dealer Business, By Hugh Roberts
To those dealers who are poised to survive the current crisis, you know there will be money to be made and opportunities to enhance your business, which

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