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Columns
Manage Your People 
Dec 1, 2007 12:00 PM, Ward's Dealer Business, Cliff Banks
How would you like to turn your biggest expense into a profit-making opportunity? Your biggest expense probably is your employees and they likely cost
I Blame the Middle Managers 
Dec 1, 2007 12:00 PM, Ward's Dealer Business, By Peter Brandow
Chrysler's new owners are trying to deal straight up with the reality of market forces, rather than give in to historical excuses about what went wrong.
What I Want For Christmas 
Dec 1, 2007 12:00 PM, Ward's Dealer Business, By Tony Noland
Forever, I've heard the saying, The older you get, the more quickly time flies. I refuse to admit and accept the fact I'm getting older, so we must be
What's Succession Planning? 
Dec 1, 2007 12:00 PM, Ward's Dealer Business, By Don Ray
Years ago I was in a tax class lead by Samuel Dyckman of The City University of New York. Don't stop reading. The class wasn't boring and hopefully this
Manage Your People 
Nov 21, 2007 9:54 AM, By Cliff Banks
How would you like to turn your biggest expense into a profit-making opportunity?
He's Back Home in Memphis 
Sep 1, 2007 12:00 PM, Ward's Dealer Business, By Don Ray
Hello again. My last regular Wards Dealer Business column appeared in the May of 2005. Since then I retired from Dixon Hughes PLLC, moved from my home
If It Is to Be, It Is Up to Me 
Sep 1, 2007 12:00 PM, Ward's Dealer Business, By Tony Noland
I've often heard the comment that business people would be better off if they quit watching the news and reading the newspapers (plus web sites today).
Different Opinion Poll 
Aug 1, 2007 12:00 PM, Ward's Dealer Business, By Cliff Banks
So maybe you car dealers aren't so bad after all, according to an intriguing study. (See story on page 35.)
Features
What to Do Before You Build 
Dec 1, 2007 12:00 PM, Ward's Dealer Business Dealers across the country are upgrading their existing facilities or constructing new ones in what qualifies as an industry building boom. It is spurred
Getting Rid of the Assassins 
Sep 1, 2007 12:00 PM, Ward's Dealer Business, By Steve Finlay
Robert Waltz's job is to eliminate the assassins. He's not a counter-terrorist government operative. He's Toyota Motor Sales U.S.A.'s vice president-customer
Bridge the Generation Gaps 
Sep 1, 2007 12:00 PM, Ward's Dealer Business, By Anne Houlihan
Put a group of strangers together, ask them to work side-by-side in the same place of business for eight or more hours each and every day, and you're
Here's a Way to Let Everyone Know Who the Slackers Are 
Sep 1, 2007 12:00 PM, Ward's Dealer Business There are employees who seem to get sick most often on Mondays and Fridays. There are usually disputes about vacation time and who gets the day after
Dealership Myth Is Debunked 
Aug 1, 2007 12:00 PM, Ward's Dealer Business, By Cliff Banks
Pushy car salespeople are more fiction than fact, according to a study that challenges many of the negative stereotypes in the auto industry.

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