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Columns
7 Ways to Get with It In 2009 
Jan 1, 2009 12:00 PM, Ward's Dealer Business, By Tony Albertson
Happy New Year! Let's set some goals that will give us the best chance in the pre-owned vehicle business for 2009. Objective #1: Install a daily disciplined
Two Cases of What Not to Do 
Dec 1, 2007 12:00 PM, Ward's Dealer Business, By Richard F. Libin
I received the e-mail below in response to one of my Ward's Dealer Business columns on proper selling of vehicle. This person, a salesman by trade, shared
How to Measure TV Ad Results 
Nov 1, 2007 12:00 PM, Ward's Dealer Business, By Adam Armbruster
Many dealers report that all of the drastic changes in consumer media usage has confused them about how to measure what works when it comes to their advertising
Get In Shape for the Big Game 
Oct 1, 2007 12:00 PM, Ward's Dealer Business, By Richard Libin
We are in the midst of football season. So, with help from two coaching greats, let's see what football can teach us about the retail automotive business.
Your Prices May Scare 'Em Off 
Oct 1, 2007 12:00 PM, Ward's Dealer Business, By Ed Curry
Does your dealership have a retail-pricing policy, or do you just hope the pre-owned department uses good judgment to not scare off an owner base you spent years and dollars developing?
Features
Handheld PDA Helps Sell Cars 
Jun 23, 2009 12:51 PM, WardsAuto.com, By Cliff Banks
The Collier dealership group was able to reduce its sales staff 20%, no longer needing to have extra hands around “just in case Saturdays got busy.”
Deal Makers Going High Tech 
Dec 1, 2007 12:00 PM, Ward's Dealer Business, By Lillie Guyer
Deal makers those things that get car consumers to sign on the bottom line are changing, especially as product quality evens out and model choices proliferate.
Everybody Loves Certified Used Cars 
Dec 1, 2007 12:00 PM, Ward's Dealer Business, By Steve Finlay
Everyone loves certified pre-owned vehicles. Well, almost everybody; there are detractors for one reason or another. Dealers love them because they offer potentially higher profit margins, enhanced customer satisfaction and typically faster inventory turns than ordinary used cars.
OVE.com, GE Fleet Team Up for Online Auction 
Nov 12, 2007 11:29 AM, Ward's Dealer Business Manheim’s OVE.com (Online Vehicle Exchange) and GE Fleet Remarketing for the first time are teaming up for a nationwide online sale Friday, Nov. 16.
Dealers Sell Cars Below Invoice 
Nov 1, 2007 12:00 PM, Ward's Dealer Business, By Frank S. Washington
Selling below invoice once was something a dealer would do for a special customer, close friend or relative. Today, it's a common occurrence. And given

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